Employee 5
AI Receptionist
Picks up when your team cannot. Notes what the call is about, books the slot and texts the caller a confirmation.
The receptionist
The problem
You are on a roof or under a sink. The phone rings, nobody picks up, and the caller dials the next number on the list. A large share of calls to local businesses go unanswered this way, and most of those callers never ring back.
What it does
Trigger
A call while everyone is out on site
AI employee
Picks up, asks the right questions, books the slot
Result
An appointment in the calendar, confirmed by text
Incoming call, 7:12 pm, after hours
- Assistant
Good evening, this is the digital assistant for [your business]. How can I help?
- Caller
Water is dripping through our bathroom ceiling.
- Assistant
That sounds urgent. Is the water to the house turned off?
- Caller
Yes, just now.
- Assistant
Good. I can book you in for 7:30 tomorrow morning. Does that work?
- Caller
Yes, please.
- Assistant
Then I just need your address. You will get a text with all the details in a moment.
- Appointment booked
- Text sent
- Call logged
How it strengthens the others
By the time its turn comes, the website, reactivation and reviews have already made the phone ring more often. The receptionist takes those extra calls without you hiring anyone.