Employee 4
Website Lead Nurturing
Replies to every enquiry from the website within minutes, evenings and weekends included. Asks the right questions, stays on it and books the appointment.
The back office for web enquiries
The problem
An enquiry that waits until tomorrow morning has often already been sent to someone else. Most businesses take days to reply, and some never do. So the enquiry is not lost on the website. It is lost in the hours after it.
What it does
Trigger
An enquiry arrives through the website in the evening
AI employee
Replies within minutes, asks follow-up questions, books
Result
A site visit in the calendar
Web enquiry: leaking gutter
9:40 pm
Enquiry through the form on the website
9:41 pm
Reply: Thanks for your message. Is it dripping in one spot or along the whole run? A photo helps.
9:47 pm
The customer sends a photo
9:48 pm
Site visit booked: Wednesday, 8 am
Tue, 6 pm
Appointment reminder sent
- Answered after one minute, long after the office closed.
How it strengthens the others
It handles every enquiry the website and the ads bring in. After the job it hands the customer to the review employee, which closes the loop.