Employee 2
Database Reactivation
Writes to past customers and old enquiries who agreed to hear from you. Gives them a reason to get in touch and follows up until there is an answer.
The past-customer specialist

The problem
Every business sits on a list of past customers and old enquiries nobody writes to any more. If anyone tries at all, it is one attempt and then silence, long before most people would have said yes. You have already won these customers once. They cost no ad budget.
What it does
Trigger
An old customer list, consent on file
AI employee
Sends a service reminder, follows up on schedule, stops on request
Result
The reply lands in the calendar as an appointment
Message to a past customer who opted in
- Your business
Hello, this is your heating engineer. Your last service was in October 2025. Shall we book this year's? Just reply Yes. No more messages: STOP
- Customer
Yes please, mornings are best.
- Your business
Thanks. Tuesday at 9 am is booked. You will get a reminder the day before.
- An appointment in the calendar, without a cent of ad budget.
How it strengthens the others
It brings in jobs before a cent of ad money is spent. That is why it comes second. Every returning customer is also a customer the review employee can ask afterwards.