Employee 3 · Reviews & Referrals
Ask every customer for a Google review after the job
Asks every customer for a Google review after the job, passes any complaint on to you, and turns a good review into a referral.
The reputation manager
The problem
Almost every customer reads reviews before hiring a tradesperson. Most businesses do ask, but only when someone happens to remember. So the Google profile shows a handful of reviews, the latest from years ago. Whoever asks after every job sits at the top of the search.
What it does
Trigger
Job done, the customer agreed to be asked
AI employee
Asks every customer for a review the next day, complaints go to you
Result
A new review and a draft reply for you
The patio is finished. Would you rate us on Google?
Praise or criticism, both help other customers. This link goes straight to Google.
Write a reviewOn time, tidy work, fair price. Would hire again.
Draft reply for you
Thank you for the review. Enjoy many good evenings on the patio.
Next: a referral offer for neighbours and friends
How it strengthens the others
Reviews count in local ranking. More reviews means more visitors on the website. And someone who comes on a referral already trusts you before you write the quote, which lifts the close rate.